Course Content:
In this course, equip yourself with the competencies of Retail Area Manager/District Manager. Learners will deepen their analytical skill not only in problem identification, service information and results to improve the organisation’s processes but also service challenges that allude to setting sales target management for the chain of outlets under their purview.
• Setting of operational goals and generate ideas to maintain and future proof business performance
• Develop effective customer loyalty programmes to attract potential and retain customers
• Identify problems and analyse service information that affect sales and customer relationship
• Evaluate existing business procedures and recommend improvements in alignment with organisational goals and procedures.
Course Participant Requirements
- Minimum O or N level and /or with at least 2 years of relevance experience
- Preferably between 21 and 69 years old,
- For applicants above 69 years old, he/she has to be
- Employed in the related industries together with a company recommendation letter.
- Physically fit enough to manage the job requirements of the Retail or relevant industries
- All course modules must be completed in sequence
- Course materials for e-learning based classes will be digital only
